Terms & Conditions

[1] YELLOW Video Production office hours are 9.00 a.m. to 5.00 p.m. Monday to Friday unless notified otherwise.

[2] In the event of a cancellation/postponement/reschedule/or error on the client’s behalf, YELLOW Video Production requires 7 full days prior notice to the start of production.  If YELLOW Video Production does not receive said notice, we reserve the right to bill the client for relevant production costs or editing already undertaken.

[3] If YELLOW Video Production staff turn up to a shoot where they were booked in to go and film and no opportunity to film arises, YELLOW Video Production will invoice the client for being on call at £600 a day rate plus any travel costs. This charge is for the time spent by YELLOW Video Production organising the shoot and losing progress on our other projects.



[4] YELLOW Video Production retains all copyright, intellectual property rights, and producers’ rights of any commissioned or contracted production until payment has been made. Copyright would then be transferred to the client after payment to YELLOW Video Production has been made. Using the video before then may result in a £100 per day charge.

[5] YELLOW Video Production reserve the right to use the resulting video/photography to promote the YELLOW Video Production brand and/or production values, including through the YELLOW Video Production website.


Invoicing and Payment

[6] Before any work is undertaken by YELLOW Video Production, a deposit of 50% projects cost will paid.

[7] Any project undertaken by YELLOW Video Production will be paid for by the client within 14 days once the final invoice has been sent. Video files will not be provided under any circumstances until the final invoice for the project has been paid.

[8] Unless stated by YELLOW Video Production or pre-arranged by the client, received quotes cover production costs ONLY. If the client requires DVD duplication, YELLOW Video Production can provide for this service, with all dvd duplication costs paid to YELLOW Video Production in advance as a separate job.

[9] YELLOW Video Production reserve the right to retain the completed master copy of the video files, regardless of external factors and/or client’s deadlines, until payment is received.

[10] If any due payment is not received within 30 days of the invoice date, YELLOW Video Production will automatically charge interest at a rate of 5% per day, which will be added to the customer’s fees.

[11] Payments are to be made by bank transfer.

[12] All quotations are valid for 30 days from sending date. Any contact after this 30 day period may result in a cost change.


Copy Approval.

[13] The customer’s requirements must be clearly provided to YELLOW Video Production in writing or email before the commencement of work and subject only to minor alterations thereafter.

[14] Any alterations to a project, not agreed prior to the commencement of work, must be made subject to a further written agreement. Such alterations are also subject to project price change. There is 1 free re-edit included in your costs (requiring a confirmed list of changes from yourself in writing) but once Yellow carry out the requested changes, there will be a £450 per day editing charge for any extra changes after that if you require more amendments.

[15] Videos or photography will only be publicly released after the customer has approved all content as complete and satisfactory and has confirmed this in writing (e-mail will suffice).


Termination of Service

[16] A customer may terminate the contract at any time by written notice of termination.

[17] When a customer terminates the contract, they will remain liable to pay in full for all work previously undertaken and in progress by YELLOW Video Production.

[18] Deposits are non refundable.


Unsuitable/Illegal Information

[19] YELLOW Video Production reserves the right to refuse to design, film, photograph, animate, use, publish or broadcast any information or images it considers obscene or morally unsuitable or which would breach copyrights, or which is libellous, defamatory or illegal.

[20] Should such a submission occur, the customer will be advised which information was deemed unsuitable, and requested to amend the information. If the customer can show good reason to use the “unsuitable” information, its inclusion will be re-evaluated.


Errors and Omissions

[22] YELLOW Video Production cannot be held liable for loss or damage caused as result of third party action or failure.

[23] YELLOW Video Production cannot be held liable to any party for any errors on any medium after the customer has agreed in writing that the content is correct and accurate and should be posted, published, broadcast or used in any capacity.



[24] Customer contracts or briefs may be modified by agreement in writing at any time to add or delete services to better fit the customer’s needs.

[25] If a project requires additional content this is, in effect, a contract change. An amendment will be made to the original contract/brief and, once approved, becomes contractually binding.

[26] E-mail correspondence shall be sufficient to prove changes to agreements for the form and content of programmes or projects.

[27] YELLOW Video Production will not commence work on any project until a signed purchase order or equivalent signed document has been provided by the client (e.g. these terms & conditions) and the deposit has been paid.



[28] Any confidential or proprietary information which is acquired by YELLOW Video Production from a client company, person or entity will not be disclosed to any person or entity, except when required to do so by law or with the permission of said client. If required, YELLOW Video Production are willing to sign and adhere to the conditions of a confidentiality agreement prepared by the client.



[29] Any contract and/or brief which requires YELLOW Video Production to work to specific deadlines provided within the written agreement will be deemed to include a proviso that the clients will make themselves reasonably available to communicate with YELLOW Video Production its servants, employees, representatives, or agents as necessary.